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ServiceNow Architect/ Pharma/L...

 
 
 
 
 
 
ServiceNow Architect/ Pharma/Life Sciences

ServiceNow Architect/ Pharma/Life Sciences
Reference No: 916991NC
Role: ServiceNow Architect/ Pharma/Life Sciences Industry: Pharma
Location: Basel und Region - Switzerland
Workload: 100%
Start Date: ASAP
End Date: Till March 2018.

Job Description: Our client is offering a Senior ServiceNow Architect role for supporting its ServiceNow implementation. The ideal candidate should be able to demonstrate a strong command of a wide range of technical skills related to architecting solutions for the ServiceNow platform

Roles & Responsibilities:
-Responsible to define the architecture of key IT service management processes, supporting a team of internals in the analysis and conceptual design phase.
-Responsible to provide senior subject matter and technical expertise as well as coaching to the technical team in charge of the build of the new IT Service Management processes on Service Now.
-Responsible to provide best practices and advisory to support the internal team in making the required design decisions on the set up of the Configuration Management Database (CMDB)
-Responsible to define the governance model for the future operations of the CMDB in order to overcome the current challenges; bring in external best practices of similarly sized companies
-Responsible to manage senior stakeholders (CIO-1)
-Responsible to provide senior advisory on Service Now tool features in the area of ITSM processes and CMDB design

Required Skills:
-Must be highly experienced and skilled ServiceNow Architect which successfully performed similar role in multiple major ServiceNow ITSM delivery projects in major, complex multinational companies
-Must be a good team worker and should have good team motivation skills in a challenging IT environment
-Should have high affinity to work in an international as well as multicultural environment
-Must have excellent written and verbal communication skills
-Should have high flexibility and experience in prioritizing tasks
-Should have ability to deal with variable workload

Nice to have: Pharma/Life science Experience

Languages:

-Fluent in English
-Fluent in German is an advantage.

Education:

-BSc., M.Sc or similar academic degree.

About us:

ITech Consult AG is a certified ISO 9001 : 2008 Swiss company with offices also located in Germany, Great Britain and Ireland. ITech Consult is specialised in delivering ICT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.

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