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Senior IT Support Specialist- ...

 
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Senior IT Support Specialist- Lead ( Energy & Utilities )

 
 
Senior Lead IT Support Specialist ( Energy & Utilities )

Geneva
Permanent

 
 
Cognizant is currently looking for a fluent French and English speaking Senior Lead IT Support  Specialist for a permanent role based in Geneva.

Ideally looking for someone with a short notice period or immediate availability.
 
 
Objective:.



The role will be based at Cognizant’s client site and main tasks will be client interaction, client management relationship and interact between the Cognizant team and client’s team.

These tasks will be within trading business users to support and manage the L2 Support team.
 
 
Role and responsibilities:

• Global Application Support Lead in Geneva.
• Ensure Trading Production applications are up and running.
• Ensure all Trading issues are picked and handled with the correct priority.
• Manage involvement with stake holders and third party vendors for outsourced applications.
• Manage Change Request through the Change Advisory Board meetings.
• Manage meetings with business to understand new functional requirements and prioritize the new releases.
• Act as a liaison between Trading business users and IT on all support related queries

 
 
Skills and Experience

• Candidate must be competent in multiple areas such as Production support, Business Analysis and technically sound to be the Global POC for business users.
• Between 12-14 years of IT Industry experience in business analysis, Support and development.
• Well know ledged in Database structures and work on various DB tools.
• Experience in working within Energy and Utility or Manufacturing / Logistics Support projects
• Strong IT Support background ( L2/L3 )
• Fluency in French and English is a must


Knowledge added advantage

• ITIL Foundations is a plus
• Knowledge of a MES system (Oracle a plus)
• Knowledge of a Data Acquisition System (OSI PI) a strong plus
• Knowledge of Automation technologies
• Programming Language: SQL, Windows Script.
• Microsoft Office Suite
• SharePoint 2013 Site Collection & Admin (MS-55033)
• Configuring & Managing SharePoint 2010 (MS-10174)
• VMWare Infrastructure




 

About Cognizant

Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at http://www.cognizant.com/ or follow us on Twitter:Cognizant.

About Cognizant

Cognizant Header
Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Job-Übersicht

  • Unternehmen
    Cognizant
  • Standort
    Geneva, GE
  • Vertragsart
    Vollzeit
    Festanstellung
  • Berufsfeld:
    IT/Telekommunikation
  • Occupations:
    Software-/Web-Entwicklung
  • Karrierestatus
    Berufserfahren
  • Branchen
    Alle
  • Job-Referenzcode
    00025003141
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